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This page covers every money operation your mpodport account handles: funding your balance, withdrawing to your wallet, and keeping your account verified. For deposits, you can use LinkAja, Bank Transfer, DANA, or OVO — each option sits inside the cashier section after you log in.
Every deposit and withdrawal on your mpodport account generates a reference entry inside your account history tab. When you transfer from DANA, OVO or Bank Transfer, your wallet app produces its own transaction ID on the same action.
Your mpodport account history assigns a unique reference code to each deposit and withdrawal. Copy this code from the history tab immediately after the transaction completes. If you open a support case, this code is the first thing the team will ask for — having it ready shortens the resolution.
Each transaction carries one of three status labels: Pending, Processed, or Cancelled. Pending means the transfer has been received but confirmation is still in progress. Processed means the funds have moved. Cancelled means the action did not complete and no funds changed hands — check the reason note alongside the label.
The history tab inside your account shows every transaction in date order, with the method used, the amount, the status and the reference code. You can filter by date range or transaction type. This is the primary record we ask you to check before contacting support about a missing or delayed deposit.
Save the screenshot or PDF receipt from your DANA, OVO, GoPay or Bank Transfer app for every transaction. That receipt shows the wallet timestamp and the external reference. Paired with your mpodport history entry, it gives the support team everything needed to trace the transfer end to end.
Account security on mpodport operates at the session level, the identity level and the wallet level. Each layer addresses a different risk point — from making sure you are on the correct domain before you enter credentials, to confirming that withdrawals only go to a wallet you have verified.
Always confirm the address bar reads mpodport before entering your credentials. Phishing pages mimic the login screen closely. Bookmark the correct domain directly from the address bar after your first verified login so you always start from the right place. This single habit removes most credential-theft risk.
Before your first withdrawal, we require identity verification to confirm the account holder matches the name on the registered wallet. This protects your funds from being directed to an unintended destination. The documents accepted and the upload steps are listed in the verification section below — completing it once unlocks all future withdrawals.
Withdrawals are only processed to a wallet or bank account registered under your verified name. If you want to add a new withdrawal method — such as switching from Bank Transfer to OVO — the account settings section requires you to confirm ownership before the new method is active. This prevents unauthorised redirection of funds.
If you see a transaction you did not authorise, or if your account shows unusual activity, use the contact option in your account dashboard to reach our support team directly. The current contact details and availability hours are displayed there after login. Do not share your login credentials or OTP with anyone, including anyone claiming to be mpodport support.
Depositing to your mpodport balance starts at the cashier section, which opens from the main menu after you log in. We support LinkAja, Bank Transfer, DANA and OVO as deposit methods; the ones active in your region are shown inside the cashier at the time of your deposit.
Log in to your mpodport account and select the cashier from the main menu. The cashier page lists every deposit method available in your region at that moment. Available methods include LinkAja, Bank Transfer, DANA and OVO where supported.
Select the method you want to use — DANA, OVO, LinkAja or Bank Transfer. The cashier displays the current minimum deposit amount and any transfer instructions specific to that method. Read those instructions before proceeding.
Type the deposit amount in the field shown. Confirm the details — method, amount, and transfer destination — then submit. Open your wallet or banking app and complete the transfer to the exact destination and amount shown in the cashier. Do not close the cashier page until the transfer is done.
After the transfer completes, your account balance updates and a new entry appears in your history tab with a reference code and status label. If the status shows Processed, the funds are in your account and ready to use across the lobby.
Withdrawing your balance from mpodport sends funds back to the wallet or bank account registered under your verified name. The withdrawal section opens from the same cashier menu you use for deposits. Before your first withdrawal, make sure identity verification is complete — the KYC section below explains what is needed. Once verified, choose the method you want to receive funds on.
Log in, open the cashier, and select the withdrawal tab. The page shows available withdrawal methods for your account and region. Confirm your verified name matches the registered wallet before proceeding.
Choose Bank Transfer, LinkAja or another active method shown in your cashier. If a method is greyed out, it may not be available for your account region or your wallet ownership has not yet been confirmed in account settings.
Type the withdrawal amount within the minimum and maximum shown in the field. The cashier may ask you to confirm via your account password or an OTP sent to your registered contact. Complete the confirmation step shown on screen — do not skip it.
After submission, check the history tab for your withdrawal reference code and status. A Processed label confirms the transfer has left your account toward your wallet or bank. Save the reference code until the funds appear in your receiving account.
Account verification on mpodport confirms that the person operating the account is the same person registered with the wallet or bank used for withdrawals. We ask for this once, before your first withdrawal. The process protects your funds by making sure they cannot be redirected to an account that does not match your registered identity.
After login, go to account settings and select the verification section. The page shows the current status of your verification and the documents required to complete it.
The document types accepted are listed in the verification section of your account. Follow the upload instructions shown there — file size limits and accepted formats are displayed alongside each field. Submit only clear, unedited images.
After submission, your verification status changes from Pending to Confirmed when the review is complete. You will see the updated status in account settings. Do not submit duplicate documents while a review is in progress.
Once your status shows Confirmed, all withdrawal methods available in your region become active in the cashier. If the status shows an issue, the note alongside it explains what to resubmit or correct.
The payment methods shown below are the local rails we support for deposits and withdrawals, where available in your region. Access to each method depends on local law and eligible regions.
Deposit using your DANA e-wallet directly from the cashier. Select DANA, enter your amount, and complete the transfer inside your DANA app using the destination shown.
OVO transfers link your wallet balance to your mpodport account. Select OVO in the cashier, confirm the amount, and authorise the payment inside your OVO app.
GoPay is accepted for deposits where active in your region. Open the cashier, select GoPay, and follow the payment steps shown to move funds from your GoPay balance.
LinkAja supports both deposit and withdrawal for eligible accounts. Select it in the cashier for deposits, or in the withdrawal tab to send your balance back to your LinkAja wallet.
Bank Transfer is available for deposits and withdrawals. The cashier provides the destination account details; transfer the exact amount shown to avoid matching delays.
These are the questions we hear most often about depositing, withdrawing and managing your mpodport account balance. Each answer reflects the actual process inside your account — not a generic template. If your situation is not covered here, the support contact in your account dashboard is the next step.
The cashier inside your account shows the active methods for your region at the time you deposit. We support LinkAja, Bank Transfer, DANA, OVO and GoPay where those are available. Availability depends on local law and eligible regions — the cashier is the live source of truth.
Check that the transfer was completed in your wallet or bank app for the exact amount shown in the cashier. If the transfer went through and the status is still Pending, open a support case with the transaction reference code from both your wallet receipt and your mpodport history tab.
Open the cashier, select the withdrawal tab, and choose DANA or OVO if those methods are active for your account. Enter the amount within the minimum and maximum shown, complete the on-screen verification step, and your history tab will show the withdrawal reference and status.
Verification confirms the account holder matches the wallet registered for withdrawals, so funds cannot be sent to an unintended destination. It is a one-time step. Once your status shows Confirmed in account settings, all active withdrawal methods in your region are unlocked.
Minimum amounts vary by payment method and can change. We do not publish a fixed figure here because the cashier displays the current minimum for each method at the time you select it. Check the field next to your chosen method before confirming your deposit.
You need two pieces of information: the withdrawal reference code from your mpodport history tab, and the registered name and number of the wallet or bank account you selected for the withdrawal. Provide both when you contact support through the channel shown in your account dashboard.