Sports / Casino
This policy explains exactly what data mpodport collects when you open an account, make a deposit via LinkAja or Bank Transfer, and access the lobby — and how that data is stored, used and protected. Availability of our service depends on local law and eligible regions in Indonesia.
When you create an account on mpodport, we collect the details you submit during registration — your name, email address, contact number and the payment method you choose, such as LinkAja or Bank Transfer. We use this information to verify your account, process your transactions and keep your wallet records accurate. Transaction logs — including deposit amounts, timestamps and the payment channel used — are stored so that you can review them at any time from your account dashboard after login. We also collect device and session data: the type of browser or mobile device you use, your IP address region and the pages you access within the lobby. This helps us serve the correct language and payment options for Indonesia and to detect unusual access patterns on your account. We do not sell your personal data to third parties. Data shared with payment processors such as LinkAja or Bank Transfer partners is limited to what those services need to complete the transaction you initiate. Any third-party service we connect to operates under its own data terms, which we flag separately in the scope section below. Retention periods apply per data category; you can request a summary through the contact path listed in this policy.
Payment data shared with LinkAja is limited to the fields needed to process your deposit or withdrawal. We do not store full payment credentials on our side.
Bank Transfer records — account reference and transaction amount — are logged in your account history. You can view these entries from the transaction tab after login.
Where e-wallet options appear in your region, the same limited-data principle applies. Only the reference needed to confirm the transaction is passed to the wallet service.
Not every part of your experience falls under the same data rules. The four areas below draw a clear line between what this policy governs directly, what sits with a third party and what is simply site content with no personal data attached. Check the relevant area before raising a data question so your request reaches the right path.
Login credentials, session tokens and account-level preferences are fully within this policy. We control how these are stored, how long they are retained and who can access them internally.
Deposit and withdrawal records processed through LinkAja or Bank Transfer fall under this policy for the data held on our platform. The payment provider's own policy governs data on their side of the transaction.
Game titles, lobby pages and promotional content you browse do not carry personal data. Viewing a game page from Pragmatic Play or PG Soft does not create a data record tied to your identity unless you are logged in.
Any service linked from our platform — payment gateways, identity verification steps or external analytics — operates under that provider's separate data terms. We flag those connections but do not control their policies.
You have concrete options when it comes to the data we hold on your account. Reviewing your transaction history is the most immediate one — open the transaction tab in your account dashboard after login to see every deposit and withdrawal record, including the payment channel and timestamp for each entry. If any account detail looks incorrect — your registered email address, contact number or wallet reference — you can submit a correction request through the support contact path described in the support section below. We will review and update the record within the timeframe shown in our response to your ticket. For questions about how long we keep a specific data type, or to ask us to delete data no longer required for active account operation, raise a formal request via our support channel. We handle each request individually; processing time depends on the category of data involved and any retention obligations that apply under local law.
Your full transaction history — every deposit, withdrawal and payment channel entry — is visible in the transaction tab of your account dashboard. No need to contact support for a routine record check.
Submit a correction ticket if your registered name, email or linked wallet reference contains an error. Include the incorrect value and the correct replacement so we can process it without back-and-forth.
Where local law and account status permit, you can ask us to remove data no longer needed for active account operation. Raise this through the support contact path and we will confirm what can be actioned.
If any part of this policy is unclear — retention periods, what data a specific transaction generates, or how we handle a particular payment method — send your question to the policy contact address listed in the support section.
For data access requests, correction submissions or any question about how we handle your information, use the contact paths below. Keep your account reference ready when you write — it lets us locate your records without asking follow-up questions. Response times vary by request type; a ticket confirmation is sent to your registered email address as soon as we receive your message.
Send your data question or correction request to our support email address shown in the Help section of your account dashboard. Include your account reference and a clear description of the data point you are asking about.
For faster initial contact, open the live chat from your account dashboard. The chat team can log a privacy request on your behalf and provide a ticket reference number you can follow up on.
Many data questions can be answered without contacting us at all. Log in and check the transaction tab, account settings and notification preferences — the current state of your account data is shown there directly.
Data handling at mpodport is structured around the minimum necessary principle — we collect what we need to run your account and process your transactions, and nothing more. Cookies on our platform serve session continuity and region detection for Indonesia; you can review cookie preferences from the settings link in your browser. Account security relies on login credentials you set at registration; any suspicious access attempt generates an alert to your registered email. We do not retain payment credentials beyond the reference required to match a transaction to your account record. Requesting changes to retained data is handled through a ticketed process so there is a clear record of every action taken.
We use session cookies to keep you logged in and to detect your region for Indonesia-appropriate payment options. No advertising-network cookies are placed without a separate disclosure in your account settings.
Transaction records are retained for the period required by applicable local law and our account operation obligations. Inactive account data retention periods are described in the deletion request process.
Login security is enforced at the credential level. Unusual login patterns trigger an alert to your registered email. If you suspect unauthorised access, contact support immediately using the live chat path.
When this policy changes, a notice appears in your account dashboard at next login. Continued use of your account after that notice constitutes acceptance of the revised terms, so check the dashboard update when it appears.
These questions come from real account holders asking about how their data is handled, what we store and how to act on their rights under this policy.
We collect the details you enter at registration — name, email, contact number and your chosen payment method. Once you make a deposit via LinkAja or Bank Transfer, a transaction record is created in your account history. Device and session data is also collected to serve the correct region settings for Indonesia.
Your transaction history, registered contact details and account preferences are visible in your account dashboard after login. For a fuller data summary — including session logs or retention details for specific data types — submit a request through the support email or live chat shown in your account Help section.
Yes, but only the fields required to complete the transaction you initiate. For a LinkAja deposit, we pass the reference and amount needed for that transfer. We do not share browsing history, game activity or account preferences with payment processors.
Retention periods depend on the data category and local law obligations. Transaction records are kept for as long as required for account operation and any applicable regulatory period. You can ask for the specific retention period for your account data by raising a ticket through the support contact path.
Submit a correction ticket through the support email or live chat. Include your account reference, the incorrect value and the correct replacement you want applied. We review and update the record individually; a confirmation is sent to your registered email once the change is processed.
Inactive account data is subject to the retention schedule described in this policy. Where local law and account status permit deletion, you can raise a formal removal request through the support channel. We confirm what can be actioned based on the data category and any retention obligations that apply.